Account Coordinator (388824)
Overview
$24 - $25/hour + Medical. Dental. Vision
Florida -- Jacksonville
Permanent
Our company has provided innovative workplace solutions for organizations ranging from start-up entrepreneurs to Fortune 500 companies. As the exclusive Steelcase dealer in the region, we provide products and turnkey services you won’t find anywhere else in North Florida. Essential Duties & Responsibilities:
- Check, process, track, bill and close all project orders accurately
- Act as an intermediary between sales and other departments and vendors to create quotes and orders.
- Prepare quote by capturing specifications, product research, special project requirements, and receiving necessary input from sales, design, project management, customers, and vendors.
- Validate and qualify information and discounting provided by internal departments and external vendors.
- Assist in the preparation and issue of client proposals
- Issue deposit invoices and confirm the collection of deposit prior to order entry.
- Prepare/process orders by manufacturer by converting quote into an order, checking for accuracy of order detail.
- Issue purchase order to manufacturers. Confirm receipt of purchase order and process acknowledgements from vendor.
- Resolve discrepancies in the order acknowledgement process.
- Communication lead time delays to internal departments until disposition and resolution are achieved.
- Track and trace product on order to confirm timely receipt and delivery scheduling.
- Coordinate and prepare paperwork for delivery, installation, and service requests.
- Keep accurate punch list documents and order punch list items until open punch items are resolved.
- File and manage claims process until resolution.
- Check and process completed orders for invoicing. Invoice upon delivery and installation.
Job Skills Required:
- Ability to work under tight deadlines while maintaining attention to detail.
- Ability to work independently as well as in a team situation.
- Knowledge of order entry systems / database management preferred.
- Knowledge of specification software such as CET, CAP 2020, or Project Matrix a plus
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, etc.
- Strong communications skills, both verbal and written
Supervisory Responsibilities: None Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education & Experience:
- Associate’s degree (A.A.) or equivalent from two-year college or technical school; or 2 years related experience and/or training; or equivalent combination of education and experience.
- Furniture Industry experience and project implementation preferred.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
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